Terms of Use 

Face to Face Courses

These Terms of Use ("Terms") govern your use of Gaia Education's face to face courses, programmes, and other products and services ("Services"). Please read these Terms carefully, and contact us if you have any questions. By using our Services, you agree to be bound by these Terms, including the policies referenced in these Terms.

1.0 Use of services

Courses, programmes and services created by Gaia Education may be used by participants who have registered to them or have been authorised by Gaia Education personnel. They may also be used by volunteers, contract facilitators and staff when given access. The use of Gaia Education courses, programmes and services and their content, as well as name and logo is not for the use of non-authorised users. If you have any questions, please contact us at info@gaiaeducation.org

1.1 Programme content

All the content in Gaia Education courses and programmes belongs to Gaia Education and has been created by /or organised by/for Gaia Education or in partnership with another organisation. When using external sources, Gaia Education makes sure to reference them as appropriate. The reproduction or alteration of this content for outside use is strictly prohibited unless specifically authorised by Gaia Education co-CEOs. You may download content from our courses and programmes only for personal, non-commercial use.

1.2 User content

These Terms of Use enable you to share your content, such as homework, quizzes, exams, projects, other assignments you submit, posts you make in the forums, and the like, with Gaia Education staff, facilitators, and/or other users. You retain all intellectual property rights in, and are responsible for, the user content you share.

You are obliged to follow Gaia Education policies on safeguarding and anti-harassment in all communication and any user content that you provide during the course (comments on the forum, live video calls, course assignments etc). The user content that you provide on the e-learning platform may be used in our marketing material, but Gaia Education will never do so without asking for the users consent to publish this material. If you consent, this content is royalty-free, publicly displayed and is subject to small modifications.

We care about the security of our users. While we work to protect the security of your account and related information, Gaia Education cannot guarantee that unauthorised third parties will not be able to defeat our security measures. Please keep your login information private and notify us immediately of any compromise or unauthorised use of your account.

1.4 Guide to the General Data Protection Regulation (GDPR)

As a user of our services, your data will be protected under the current GDPR regulations. We work according to these regulations to protect the security of your account, however if you suspect any breach of your data security please contact us on peoplecare@gaiaeducation.org

1.5 Third party content

Through the courses, programmes and services, you will have the ability to access and/or use content provided by facilitators, other participants, and/or other third parties and links to websites and services maintained by third parties. Gaia Education cannot guarantee that such third party content, in the courses or elsewhere, will be free of material you may find objectionable or otherwise inappropriate or of malware or other contaminants that may harm your computer, mobile device, or any files therein. Gaia Education disclaims any responsibility or liability related to your access or use of, or inability to access and use, such third party content. Please read Safety and Security below for more details.

1.6 Modifying and terminating services

We are constantly changing and improving our courses, programmes and services. We may add or remove functions, features, or requirements, and we may suspend or stop part of our services altogether. Accordingly, Gaia Education may terminate, cancel or reschedule courses and services for different reasons. If your use of a paid course or service is terminated, a refund may be available under our Cancellation and Refund policy below in section 2.3. You can stop using our services at any time, although we will be sorry to see you go.

1.7 Possible questions about a programme

When a participant signs up for a Gaia Education face to face programme they are responsible for make the necessary arrangements to be able to attend the programme. 

If you have questions before registering the programme, please contact our support at info@gaiaeducation.org.

1.8 Programme confirmation

The in-Person programmes are confirmed the latest 30 days up to the starting date of the programme, if the minimum number of participants will be reached before Gaia Education will informe the registrants before. Please be aware of the confirmation of the programme before making any travel or accommodation arrangements. 

1.9 Safety & Security

Gaia Education commits to create safe and secure environments both at the technological as well as academic levels. We expect respect for others' opinions and work as well as an environment where we are all learning together and co-creating. Please refer to the “anti-harassment”, safeguarding and other policies here: https:// www.gaiaeducation.org/about/policies/

2.0 Culturally appropriate materials

Gaia Educations believes in inclusion and social justice and makes every effort to produce non-oppressive and culturally appropriate materials, however due having a diversity of students with different origins and backgrounds it is very difficult to produce content that is neutral to all. If by any chance you were offended or are concerned by any of our materials, content, photographs, or other materials, please let us know. This will help us improve our programmes and make them more inclusive. You can contact us with your inquiry

at info@gaiaeducation.org and we will work with you to make our programmes more inclusive and user friendly to everybody.

  

 2.1 Feedback

We at Gaia Education welcome feedback from users and encourage you to connect with us in case you experience any challenges while using our courses, programmes and services. We will make every reasonable effort to incorporate this feedback and improve the experience for all of our users. An evaluation survey will be provided at the end of each programme, where you can send us your comments. By submitting any feedback in the official feedback form, you grant us the right to use the feedback without any restriction or any compensation to you. If you would not like to give us consent to your feedback comments, please state so in the additional comments at the bottom of the form.

2.2 Payments policy

All courses and programmes need to be paid in full as per agreement between the participant and Gaia Education. When a participant registers to a course or programme, they commit to paying the full course fee or in instalments, applying the appropriate discounts if applicable. Payments can be made by credit card (stripe), PayPal or bank transfer (under consultation). We have a few number of seats (depending on registration) for full/partial scholarships and work-trade; if you require financial assistance, please contact us at info@gaiaeducation.org

2.3 Cancellation and refund policy of face to face programmes

Cancellations made at least 30 days prior to the start of a course or programme are eligible for either a 100% credit to the participant's Gaia Education account or an 80% refund of the amount paid. Cancellations after the mentioned timeline might not be open for refund, but please contact Gaia Education team for the proper assessment. In programmes with higher attendance rate than expected refunds can be issued extraordinarily. 

In the event that the programme is cancelled, registered participants will receive a full refund of the programme fee. 

2.5 Certification

A Certificate of Completion from Gaia Education will be awarded only to individuals who have successfully completed all requirements for either the EDE, mini EDE, ToT or SDG ToM programmes. Participants who miss more than 20% of the programme are ineligible for certification.

2.6 Credits

Note that Gaia Education courses and programmes are complementary education, and unless stated otherwise, participation or completion of a course does not grant any academic credit. After completing a full face to face course, you will receive a certificate of completion which you may add to your CV, use for advancing your career or for establishing credibility in developing your own projects.

2.7 Registering as a group

We only accept individual registrations and if you wish to participate as a group, note that each group member needs to have their own registration. It is not allowed for more than one person to use the same registration. A single registration from an organisation needs to be associated with one person only. Gaia Education reserves the right to deny the access to individuals who share the same registration and distribute resources with unauthorised participants. We do, however, offer discounts for groups, if you are interested in this, please contact us on info@gaiaeducation.org